Student Financial Assistance Online: Frequently Asked Questions

| Written by MPRO_admin

About SFA Online

Students from the University of the Philippines (UP) come from all walks of life. Some of them may not be able to afford paying the full tuition and other expenses to complete their academic requirements in the University.

To address this, UP, with the support of individuals, government, and private sector organizations, introduced a number of student financial assistance programs that can help students cover the cost of studying in the University.

At present, these financial assistance programs are administered as separate support programs. But this limited the offering of comprehensive financial assistance. For a number of students, financial assistance should allow students to cover not only enrolment but also their daily needs and other requirements to actively participate in academic and extracurricular programs. A unified application process can facilitate creation of comprehensive financial assistance to ensure all students can afford to study in the University.

UP created the Student Financial Assistance Online (SFA Online) to streamline the processing of applications from students who wish to obtain student financial assistance. The SFA Online is a web-based program that collects applications and allows matching and packaging of different financial assistance offerings. It collects and consolidates data on household income as well as the socio-economic characteristics of the household of students. Scholarships and Student Affairs units UP use these data to allocate slots and create complementing financial assistance programs for University students.

The SFA Online is a platform managed by the UP System Office of Student Financial Assistance (OSFA). For more information, please visit the SFA Online website at https://sfaonline.up.edu.ph/.

Frequently Asked Questions

Is SFA Online the same as Socialized Tuition System (ST System)?

No. The SFA Online is a program to collect applications, match financial needs with financial support, and package multiple programs into one comprehensive financial support. The ST System is just one of the financial assistance programs offered through SFA Online.

I am applying to Free Tuition 2017. Do I need to submit documents to complete my application?

Free Tuition 2017 is governed by CHED & DBM Joint Memo Circular 2017-1A. The program requires the submission of tax and other documents to complete your application.

I am applying to Free Tuition 2017. How are applications evaluated?

Free Tuition 2017 is governed by CHED & DBM Joint Memo Circular 2017-1A. Applications are evaluated based on submitted income information, tax documents, and/or other documents. Grantees are determined based on the prioritization directive and availability of funds indicated in the Joint Memo Circular.

I am applying to the Tulong Dunong Grant. Why can’t I submit applications to ST System?

Tulong Dunong grant is governed by CHED & DBM Joint Memo Circular 2017-3. The Joint Memo Circular provides that grantees of the Tulong Dunong program cannot enjoy other government-funded financial assistance, except for Free Tuition 2017.

If you wish to apply for tuition subsidy and cash allowance, you are advised to click the Free Tuition 2017/Socialized Tuition and Tulong Dunong options of SFA Online.

I am applying to the Tuition Subsidy for Med Students program. Why can’t I also apply to ST System?

Tuition Subsidy for Med Students is governed by CHED & DBM Joint Memo Circular 2017-4. The Joint Memo Circular provides that grantees of the program cannot enjoy other government-funded financial assistance.

Do I need to submit documents for all members of my household?

No. You only need to submit tax and other documents of members of your household who finance your education when applying for Free Tuition 2017 and Tuition Subsidy for Med Students. For other household members who do not contribute, you can select n/a for the document type.

Where do I send my application to the ST System?

Students applying for tuition subsidy and financial assistance from the ST System must log in and fill out the forms in SFA Online.

Who can apply for tuition subsidy and financial assistance through SFA Online?

In general, UP undergraduate students and UP Med students can submit applications through SFA Online. Eligibility for financial support will be based on the policies that govern the individual programs (e.g. CHED & DBM Joint Memo Circular 2017-1A for Free Tuition 2017).

Can UP Open University students apply for tuition subsidy and financial assistance?

Yes. UP Open University students may submit applications to Free Tuition 2017 and/or Tulong Dunong through SFA Online.

Can UP Law students apply for tuition subsidy and financial assistance?

Yes. Law students may submit applications to Free Tuition 2017 and/or ST System through SFA Online.

I can’t log in using my Student Number & PIN/Password.

Should you encounter log-in problems, contact your campus Student Financial Assistance Helpdesk regarding your concerns.

I can’t log in using my UP Mail (e.g. [email protected]).

If you are from UP Diliman, you can ask for assistance regarding your UP Mail account from the UP Mail Helpdesk ([email protected]). If you are from other UP campuses, contact your local Computer/IT Center. Be ready to present your latest Form 5 and UP ID for verification.

If you have an existing UP Mail account and you have never logged in to ST System, you need to contact the Student Financial Assistance Helpdesk in your campus to register your account.

Do I need to log in to SFA Online?

Yes. You must log in to indicate your intent to apply/not to apply to any financial assistance program in UP.

Why does my UP Mail redirect me to Google/Gmail?

UP Mail (e.g. [email protected]) is an email service available to all UP students, faculty, and staff. This email service is exclusively provided to UP for FREE by Google.

Your UP Mail account is linked to your SFA Online account. You are redirected to Google/Gmail to authenticate your account.

SFA Helpdesk

For more information on financial assistance offered by UP, contact the SFA Helpdesk in your campus.

UP Baguio
Office of the Director for Student Affairs
Head of Student Affairs Unit: Dr. Erlinda C. Palaganas (Director)
Student Financial Assistance Officer: Ms. Grace R. Tovera (Office of Scholarships & Financial Assistance)
Telephone Number: (+6374) 446.5230
Email: [email protected]

UP Cebu
Office of Student Affairs
Head of Student Affairs Unit: Prof. Ellen Grace M. Funesto (Coordinator)
Student Financial Assistance Officer: Ms. Annie A. Manzano (Scholarship Affairs & Guidance)
Telephone Number: (6332) 232.8185 local 115
Email: [email protected]

UP Diliman – Quezon City
Office of the Vice-Chancellor for Student Affairs
Head of Student Affairs Unit: Prof. Jerwin F. Agpaoa (Vice-Chancellor for Student Affairs)
Student Financial Assistance Officers:
– Prof. Niel Kenneth F. Jamandre (Officer-in-Charge, Office of Scholarships & Student Services)
– Ms. Jocelyn N. Aberin (STFAP Section: ST System, SAGA, Student Loans)
– Mr. Aristeo E. Dacanay (Scholarships Section: UP & Donor-Funded Scholarship Programs)
Telephone Numbers: (632) 981.8500 local 4504, 4505, 4506
Email: [email protected][email protected]

UP Diliman – Pampanga
UP Extension Program in Pampanga
Head of Student Affairs Unit: Mr. Arnulf Roan M. Pita (Coordinator – UP Extension Program in Pampanga)
Telephone Number: (6345) 599.6037
Email: [email protected]

UP Los Banos
Office of Student Affairs
Head of Student Affairs Unit: Dr. Nina M. Cadiz (Director)
Student Financial Assistance Officer: Ms. Jenette Lory P. Tamayo (Scholarships & Financial Assistance Division)
Telephone Number: (6349)536.3212
Email: [email protected]

UP Manila
Office of Student Affairs
Head of Student Affairs Unit: Dr. Tristan Nathaniel Ramos (Director)
Student Financial Assistance Officer: Ms. Elena M. Venturina (Scholarships & Financial Assistance Program)
Telephone Number: (632)526.2274
Email: [email protected]

UP Mindanao
Office of Student Affairs
Head of Student Affairs Unit: Mr. Remegio P. Domingo, Jr. (Director)
Student Financial Assistance Officer: Ms. Analiza S. Fulvadora (Scholarships & Financial Assistance Division)
Telephone Number: (6382)293.1353
Email: [email protected]

UP Open University
Office of the Vice-Chancellor for Academic Affairs
Head of Student Affairs Unit: Dr. Melinda F. Lumanta (Vice-Chancellor for Academic Affairs)
Student Financial Assistance Officer: Prof. Linglingay P. Mcdermott (Assistant to the Vice-Chancellor for Academic Affairs: Student Affairs)
Telephone Number: (6349) 536.6001 to 6006 local 301, 420, 810
Email: [email protected]

UP Visayas – Iloilo & Miagao
Office of Student Affairs
Head of Student Affairs Unit: Prof. Ruben M. Gamala (Director)
Student Financial Assistance Officer: Ms. Marites E. Geonanga (Scholarships & Financial Assistance Division in Miagao & Iloilo City)
Telephone Number: (6333) 513.7019
Email: [email protected]

UP Visayas – Tacloban
Head of Student Affairs Unit: Prof. Richard V. Cagara (Coordinator – UP Tacloban)
Student Financial Assistance Officer: Ms. Luz A. Sevilla (Scholarships & Financial Assistance Section in Tacloban)
Telephone Number: (6353)832.3045
Email: [email protected]